BMS Group, independent specialist broker, announced today it has promoted Kristine (Kris) Westall, formerly EVP of BMS Reinsurance Operations, to a newly created role as Chief Operations Officer.
In this position, Kris will oversee all U.S. operations and is specifically responsible for the development and implementation of the BMS strategy in North America, reporting to interim US CEO Roger Cooper. She will focus on providing creative solutions that enhance client service, and procedures that improve consistency and efficiency. She will continue to manage client service operations – including reinsurance accounting, claims, contracts, broker operations and office services.
Kris joined BMS in January 2011 as Senior Vice President, Reinsurance Operations Officer in charge of the firm’s U.S. platform. Previously, Kris spent more than 20 years in the Minneapolis office of Benfield, where she served as SVP, Reinsurance Accounting and Claims. Earlier in her career, as SVP of Brokerage Operations for John B. Collins Associates, Kris managed accounting, claims, IT, contracts, compliance and office services.
Christopher Hopton, Chairman BMS Group, commented,
This promotion reflects how tirelessly Kris has worked to develop the BMS operations platform, successfully building it out into one of the finest in the business. It also demonstrates how committed we are at BMS to our growth strategy in the U.S. reinsurance market. We will continue, with Kris’ excellent support, to invest in the best servicing and client operation in the business.”
Since 2011 my focus has been to enhance the reinsurance servicing platform for BMS clients, I am proud to say we have been very successful at creating unique global teams of brokering, analytics, contracts and claims experts. This ‘single-team’ approach makes us operationally efficient and extremely adaptable to the needs of each client. I am excited to be a part of BMS’ continuing growth.”